Wow Air cancels all flights


WOW Air has gone bust leaving Brits among thousands of passengers stranded.
Passengers flying to and from London Gatwick are among those to have received texts and e-mails this morning telling them to check flights with other airlines.








It had been scheduled to carry passengers between Iceland’s Reykjavik Airport and London Gatwick on four services today.
Other destinations included Amsterdam, Berlin, Paris and Dublin.
The airline used its Reykjavik base as a hub airport to connect Europe and North America – with UK services operating from Gatwick, Stansted, Bristol and Edinburgh.
Denise Riordan has been left stranded in Baltimore, US, after her flight to Dublin was cancelled this morning.
She told the London Evening Standard: “The airline sent stock texts and emails offering a refund or rebooking but they aren’t in a position to do anything for passengers.
“I am considering whether to pay a lot of money to go anyway – family is so important – but it’s $2000 return now, when I’d paid $623.
“You get what you pay for, or not, as the case may be.
“I’m feeling so disappointed but I’m not going to let myself get angry.”

TROUBLED AIRLINE FAMED FOR CHEAP TRANSATLANTIC FLIGHTS

WOW Air was launched in 2012 and had a fleet of 11 planes.
It built its name on eye-catching low cost flights such as £99 for one-way flights between London and New York.
The firm employed around 1,000 people and carried 3.5 million passengers last year, but was struggling with debts of around £150m.
Earlier this week, WOW said it was looking to secure a cash lifeline from investors to continue trading but talks are believed to have broken down last night.
At the time, WOW Air announced all flights had been postponed as they were in the “final stages of finalising equity raise with a group of investors”.
But shortly after 8am today the airline confirmed it had collapsed.
A short statement posted on its website said: “WOW AIR has ceased operation. All WOW AIR flights have been cancelled.”

How to get a refund or compensation?

THOUSANDS of WowAir customers have been left stranded this morning after the airline cancelled all flights.
Can I get a refund? If you booked directly with WowAir by credit card then you need to contact your lender to claim under Section 75 of the Consumer Credit Act, as long as you paid over £100. If you paid by debit card then you may be able to get a refund by going to your bank and using Chargeback.
If you booked using a third party travel agent within the EEA as part of a third party holiday then you may be covered under the Package Travel Directive and you can contact your travel agent to book an alternative flight.
If you booked with agent or holiday website and they are ATOL protected then you’ll get flights rebooked or refused.
Claim on insurance
If you can’t claim compensation directly through the airline, your travel insurance may refund you but it depends on the terms and conditions of your policy.
If you’ve booked a hotel or accommodation then insurance may cover.



“Passengers are advised to check available flights with other airlines. Some airlines may offer flights at a reduced rate, so-called rescue fares, in light of the circumstances.”
The budget carrier is one of a string of airlines to fail over the past two years – partly down to a sharp rise in oil prices.
Monarch Airlines, Primera Air and Flybmi are among the casualties while Flybe was bought up by a consortium including Virgin Airlines.

The airline confirmed they have cancelled all flights

SUN 

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